Jakob Nielsen
Aug 127 min read
UX Roundup: Hindsight Bias | Rubric for Insightful AI | User-Contributed Photos | Black Forest AI
Stakeholders deem UX work to be “obvious” | Rubric for scoring insightful use of AI | Make it easy to see all user-contributed photos
Jakob Nielsen
Nov 29, 20237 min read
Usability Labs: Cool or Old School?
Richly illustrated historical overview of the transformation of usability labs from dedicated spaces to Zoom calls.
Jakob Nielsen
Sep 8, 20238 min read
Jakob’s Law of the Internet User Experience
Users spend most of their time on other websites, so they expect your site to work like all the other sites they already know.
Jakob Nielsen
Sep 1, 20238 min read
Classic Usability Important for AI
AI products are fraught with basic usability errors, violating decades-old UX findings. Simple fixes will save AI users much pain.
Jakob Nielsen
Aug 14, 202310 min read
What Is UX? (Part 1 of 2 of Jakob Nielsen’s UX Basics Article)
The information everybody should know about user experience, defining and explaining the terminology. (Part 1 of 2)
Jakob Nielsen
Jul 27, 20234 min read
Direct Manipulation: A Fundamental Element of Graphical User Interfaces
With direct manipulation users control visual objects through physical gestures, incremental reversible actions & real-time feedback.
Jakob Nielsen
Jul 18, 20234 min read
The 10 Usability Heuristics Reimagined
Many people have published great new ways of explaining the classic 10 usability heuristics.
Jakob Nielsen
Jun 23, 20231 min read
Reviews Warn Against Bad Product Usability
It used to be "buyer beware" for the usability of products (like the Ford T), but now consumer reviews often warn customers of bad design.
Jakob Nielsen
May 24, 20236 min read
The Articulation Barrier: Prompt-Driven AI UX Hurts Usability
Prompts for intent-based outcomes require users to be articulate in writing prose, which is a challenge for half of the population.