Jakob Nielsen
Aug 511 min read
UX Roundup: AI Empathy | Submit Buttons | European Job Changes | Runway AI Video | Writing Questions for User Research | Leonardo Sold | Midjourney New Release
AI shows more empathy than human doctors | “Submit” considered harmful | Europe too slow for AI | Prompt AI for user research questions
Jakob Nielsen
Dec 13, 202316 min read
Artificial Empathy: Is It Still Empathy?
Is AI an unfeeling machine, or can it exhibit empathy? Do users feel empathy when interacting with AI? A debate.
Jakob Nielsen
Nov 10, 20239 min read
Compare AI to Average Humans, Not the Best Human
For max benefit, decisions to deploy AI solutions must be based on comparing AI with the average human performance, not the very best human.