Ecommerce | UX Tigers

UX Roundup: Design Metrics | Users Don’t Like to Read | Kids and Dark Design | Chinese Design | Single Name Field | Stop CAPTCHA | Nuclear Google

Jakob Nielsen

Oct 218 min read

Design metrics that measure user value | Users don’t like to read | Children’s awareness of dark design patterns | Why Chinese design looks

UX Roundup: AI in Mathematics | Mainstreaming Usability | Sparkles Emoji | Changing E-Commerce Guidelines | SFTechWeek Event

Jakob Nielsen

Oct 1410 min read

UX Roundup: AI in Mathematics | Mainstreaming Usability | Sparkles Emoji | Changing E-Commerce Guidelines | SFTechWeek Event

AI makes mathematics research more scalable | Usability enters the mainstream | Sparkles emoji as the icon for AI in user interfaces

UX Roundup: Nagging UI Reminders | Typeface Manga | Little Tech | Form Fields | AI Conference | Midjourney IQ | Grok 2

Jakob Nielsen

Aug 1912 min read

Nagging UI reminders become a dark design pattern | Typeface manga | Number of fields on web forms | Image quality vs scene quality

UX Roundup: Hindsight Bias | Rubric for Insightful AI | User-Contributed Photos | Black Forest AI

Jakob Nielsen

Aug 127 min read

UX Roundup: Hindsight Bias | Rubric for Insightful AI | User-Contributed Photos | Black Forest AI

Stakeholders deem UX work to be “obvious” | Rubric for scoring insightful use of AI | Make it easy to see all user-contributed photos

UX Roundup: Luxury Usability | User Testing, the Movie | AI = Ozempic | Better Analytics | Job Hunt Advice | Design Similarity

Jakob Nielsen

Apr 298 min read

Summary: Luxury websites have bad usability | Poster fail: User testing, the movie | AI is Ozempic for the company | Is Microsoft Clarity...

UX Roundup: GenUI Feeding & Design Systems | Autoformat Credit Card Numbers | Systems Thinking | Top Companies by Geo | Dovetail AI | Jakob Keynote | Llama 3

Jakob Nielsen

Apr 228 min read

Generative UI benefits from design systems | Autoformat credit card numbers as chunks | Systems thinking

Specification Lists Have Terrible Usability

Jakob Nielsen

Jan 263 min read

Specification Lists Have Terrible Usability

Dissecting the anatomy of specification sheets on ecommerce platforms. Using Amazon as a case study to illustrate common pitfalls.

UX Roundup: Size Matters | AI-UX Job Opening | Midjourney App | Urgency for UX in AI | Eye Contact

Jakob Nielsen

Dec 18, 202310 min read

UX Roundup: Size Matters | AI-UX Job Opening | Midjourney App | Urgency for UX in AI | Eye Contact

Summary: Visualize the size of objects on ecommerce product pages | Job Openings: UX Research Generative AI @ Microsoft | Midjourney’s...

Jakob Nielsen

Dec 6, 20239 min read

Dark Design Patterns Catalog

India outlawed 12 common dark design patterns. These sneaky practices are unethical applications of established UX knowledge to harm users.

UX Roundup: OpenAI Debacle | Productive AI in UX | Better Headlines | Faster Horses | Solo UXer

Jakob Nielsen

Nov 27, 20238 min read

UX Roundup: OpenAI Debacle | Productive AI in UX | Better Headlines | Faster Horses | Solo UXer

Summary: Implications of the near-disaster at OpenAI | Improving productivity of UX work by using AI | Writing good headlines for UX...

Photos Improve Website Usability and Credibility

Jakob Nielsen

Nov 22, 20237 min read

Photos Improve Website Usability and Credibility

Strong photography conveys information with authenticity, fostering trust in the content provided on a website.

UX News: Winning UX Tools | Error Messages | Showing Payment Options | Virtual Girlfriend

Jakob Nielsen

Sep 18, 20237 min read

UX News: Winning UX Tools | Error Messages | Showing Payment Options | Virtual Girlfriend

Award-Winning AI-Enabled UX Design & Research Tools You Need to Try | Flow chart for better error messages | Alternate payment options

UX News: Discount Envy | AI for All | GUI Toggle Design | Tradeshow User Research | Lightweight UI

Jakob Nielsen

Sep 11, 20238 min read

UX News: Discount Envy | AI for All | GUI Toggle Design | Tradeshow User Research | Lightweight UI

Coupon-code fields make ecommerce shoppers green with discount envy | Guidelines for toggle switch design | User research at tradeshows

Jakob Nielsen

Jun 22, 202311 min read

Is Amazon.com Guilty of Dark UX Patterns? Jakob Nielsen’s Hot Take on the FTC Lawsuit

UX analysis of the FTC lawsuit accusing Amazon.com of employing dark design patterns in its subscribe and unsubscribe workflows.

4 Metaphors for Working with AI: Intern, Coworker, Teacher, Coach

Top AI Tools Used by UX Professionals

UX Angst of 2023-24

Ideation Is Free: AI Exhibits Strong Creativity, But AI-Human Co-Creation Is Better

The 10 Usability Heuristics Reimagined

Generative AI Enhances Old Users’ Intellectual Performance Through Wise Winnowing

UX Needs a Sense of Urgency About AI

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