Jakob Nielsen
Sep 8, 20238 min read
Jakob’s Law of the Internet User Experience
Users spend most of their time on other websites, so they expect your site to work like all the other sites they already know.
Jakob Nielsen
Jun 21, 202311 min read
Is Amazon.com Guilty of Dark UX Patterns? Jakob Nielsen’s Hot Take on the FTC Lawsuit
UX analysis of the FTC lawsuit accusing Amazon.com of employing dark design patterns in its subscribe and unsubscribe workflows.